Privacy Policy for Gridgro

Last Updated: September 1, 2024

Welcome to Gridgro! At Gridgro, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.gridgro.com, or contact us via email or phone.

1. Information We Collect

We may collect various types of information to provide you with the best service possible:

• Personal Information: This includes your name, email address, phone number, and other contact details when you fill out forms on our website, contact us, or subscribe to our services.
• Technical Information: We collect technical information such as your IP address, browser type, and device information when you visit our website.
• Usage Information: We track how you use our website, including pages visited, time spent on the site, and links clicked.

2. How We Use Your Information

The information we collect is used in the following ways:

• To Provide Services: We use your personal information to manage your orders, respond to your inquiries, and offer customer support.
• To Improve Our Website: We analyze technical and usage information to enhance the functionality and performance of our website.
• To Communicate with You: We may use your contact information to send you updates, newsletters, and promotional materials. You can opt out of receiving these communications at any time.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering services to you.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your data transmitted through our website.

5. Your Rights

You have the right to:

• Access and Update: Request access to and update your personal information held by us.
• Withdraw Consent: Withdraw your consent for us to process your personal information at any time.
• Delete: Request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Opt out of receiving marketing communications from us.

To exercise these rights, please contact us at team@gridgro.com or call us at +60 19-850-2987.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us understand how you use our website and allow us to customize your experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the date at the top of this policy and, if necessary, by providing additional notice via email or on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: team@gridgro.com
• Phone: +60 19-850-2987

Thank you for trusting Gridgro with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable experience on our platform.

© 2024 Gridgro. All rights reserved.